Last Updated: July 1, 2025

Ekaki (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use the Ekaki mobile application and related services (“the App”).

1. Information We Collect

a) Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, profile photo, bio, travel interests, and other profile details such as your birthday and gender.
• Travel Plans & Preferences: We collect data you provide such as travel destinations, travel dates, interests, and activity preferences.
• Messages & Posts: We store any content you create, including messages, group chats, travelogues, questions, and replies.
• Support Requests: If you contact us for help, we may collect additional information for troubleshooting purposes.

b) Information Collected Automatically

• Device Information: IP address, device type, operating system version, app version.
• Usage Data: Frequency of app use, features used, timestamps, clicks, and in-app behavior.
• Location Data: If you allow location access, we may collect your device’s geolocation to enhance matching and recommendations.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve Ekaki’s features and services.
• Match you with like-minded solo travelers based on destination, dates, and interests.
• Facilitate 1-on-1 messaging and group interactions.
• Analyze app usage to improve user experience and fix bugs.
• Send you app-related notifications and updates (you can opt out).
• Respond to your inquiries and provide support.

3. Sharing of Information

We do not sell your personal information. We may share your data under the following circumstances:

• Service Providers: We may share limited data with trusted third-party vendors (e.g., hosting providers, analytics tools) to help operate and improve the App.
• Legal Compliance: We may disclose your information if required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred as part of that transaction.

4. Your Rights & Choices

You have the right to:

• Access your data and request a copy.
• Update or correct your personal information.
• Delete your account and associated data.
• Opt out of non-essential communications.
• Restrict or withdraw consent for data collection where applicable.

To exercise these rights, contact us at support@ekaki.travel.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal data. However, no system is 100% secure. Please take steps to protect your login credentials and device.

6. Data Retention

We retain your data as long as your account is active or as needed to provide our services. You can request account deletion at any time.

7. Children’s Privacy

Ekaki is not intended for users under the age of 16. We do not knowingly collect information from children. If we learn we’ve collected data from a child under 16, we will delete it promptly.

8. International Users

If you are accessing Ekaki from outside the United States, please note that your information may be transferred to, stored, and processed in the United States.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. You will be notified of significant changes via the app or by email.